Terms of Service

By accessing or using Docrux (“the Service”), including the mobile app and web app at docrux.app, you agree to these Terms. If you do not agree, do not use the Service.

Docrux is a document organisation app for iOS and Android. Files are stored on your device and optionally in your own iCloud or Google Drive. The docrux.app website provides marketing, legal policies, support contact, and backend APIs for optional mobile AI features. Docrux does not host or retain the contents of your documents on its own servers.

You must be at least 13 years old to use the Service. By using Docrux you confirm that you meet this requirement. If you are using the Service on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

The mobile app does not require an account. Your documents are stored locally on your device. If you enable optional cloud sync (iCloud on iOS, Google Drive on Android), your data is stored in your own cloud account.

The web app previously let users store documents in Google Drive from a browser; that product was retired in May 2026. A private admin dashboard for the operator may use Google Sign-In; end users of the mobile app do not need a Google account.

Docrux offers optional paid subscriptions (“Pro”) as in-app purchases through the Apple App Store and Google Play:

• Pro Monthly: US$4.99 per month
• Pro Annual: US$39.99 per year

Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the current period ends. Your Apple ID account will be charged for renewal within 24 hours before the end of the current period.

You can manage or cancel your subscription at any time through your device’s store settings (Apple: Settings > Apple ID > Subscriptions; Android: Play Store > Payments & subscriptions). Cancellation takes effect at the end of the current billing period.

Refunds are handled by Apple in accordance with their refund policy. Docrux does not process payments directly.

Free users can store up to 20 documents (20 uploads per calendar month), up to 5 active checklists, and limited AI usage. Existing documents are never deleted when a subscription lapses. They remain accessible on your device.

You agree not to use the Service to:

• Upload or share illegal content or content that infringes third-party rights
• Attempt to reverse-engineer, scrape or otherwise interfere with the Service
• Circumvent authentication or security controls
• Use the Service for any unlawful purpose
• Impersonate any person or entity

We reserve the right to suspend or terminate access for violations of these rules without notice.

You own the files you store, whether on your device or in your Google Drive. Docrux does not claim any ownership over your documents. You are solely responsible for ensuring that the documents you upload and share comply with applicable laws, and that you have the right to store and share them.

The mobile app lets you share individual documents via the native share sheet (AirDrop, Mail, Messages, etc.). You are responsible for deciding what you share and with whom. Temporary web share links from the retired browser vault are no longer available.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF HARMFUL COMPONENTS.

In particular, automatic field extraction (such as reading expiry dates from documents) may be inaccurate. Always verify extracted information before relying on it.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOCRUX AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR SERVICE INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Because your files are stored on your device or in your own cloud account, Docrux has no control over and accepts no liability for the availability, security or integrity of your stored data.

Docrux uses Google Gemini (a large language model API) to power optional features: automatic document naming, Essentials field extraction, and life event checklist matching.

When you trigger one of these features, a portion of the OCR text extracted from your document is sent to the Docrux backend and forwarded to the Gemini API for processing. No document files are transmitted. Only plain extracted text is sent. This processing is transient; nothing is stored on our servers. These features are entirely optional and the app functions without them when you are offline or choose not to use them.

Docrux uses the Gemini API under terms that prohibit Google from using submitted content to train or improve AI models. Your document text is not used to train any AI model. AI-generated results (such as suggested document names or extracted fields) may be inaccurate. Always verify before relying on them.

Docrux integrates with Google OAuth, the Google Drive API, the Google Gemini API, Apple iCloud, Apple StoreKit (in-app purchases), PostHog (analytics), and Sentry (crash reporting). Your use of those services is subject to their own terms and policies. We are not responsible for any changes third parties make to their APIs or terms that affect the Service.

If you downloaded the Docrux mobile app from the Apple App Store, the following additional terms apply:

• This agreement is between you and Docrux (the developer), not Apple Inc. Apple is not a party to this agreement.
• Docrux, not Apple, is solely responsible for the app and its content, including any product claims, intellectual property matters, and legal compliance.
• Apple has no obligation to provide maintenance or support services for the app. For support, contact [email protected].
• Apple has no warranty obligation for the app. Any claims related to failure to conform to a warranty are the developer’s responsibility.
• Apple is not responsible for addressing any claims by you or a third party relating to the app, including product liability claims, regulatory compliance, or consumer protection claims.
• In the event of a third-party intellectual property claim, Docrux (the developer), not Apple, is solely responsible for the investigation, defence, settlement and discharge of such claim.
• Apple and its subsidiaries are third-party beneficiaries of this agreement. Upon your acceptance of these Terms, Apple has the right to enforce them against you as a third-party beneficiary.

Our Privacy Policy explains how we handle data. By using the Service you agree to that policy.

We may modify the Service or these Terms at any time. Material changes will be reflected by an updated effective date. Continued use after a change constitutes your acceptance of the revised Terms. We recommend checking this page periodically.

You may stop using the Service at any time. To remove mobile data, delete your documents, then uninstall the app. If cloud sync was enabled, delete synced data from iCloud Drive > Docrux (iOS) or the Docrux folder in Google Drive (Android). Cancel any active subscription via your store account before uninstalling. We may suspend or terminate your access to the Service for violations of these Terms or for any other reason at our discretion.

These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Questions about these Terms? Email [email protected].